FAQs

Restaurant

General

I want my pronouns to be known if I get this role, is this possible?

Yes. McDonald’s offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.

I have a disability, what support can I get with my McDonald's job application?

During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.

Are there any wellbeing services I can access?

Yes! McDonald’s has a wellbeing hub on the staff website and our colleagues have access to the Employee Assistant Programme (EAP), which is run by AXA health care, offering a variety of services. 

Can I get individual feedback on my application or interview?

Due to the high number of applications we receive, unfortunately, we're unable to provide you with specific feedback on your application and/or interview.

What if I can’t make any of the interview slots?

In this case, you would need to get in contact with the restaurant team directly and discuss it with them to find a date you can do.

Does McDonald's have any sustainability plans or pledges in place?

At McDonald’s, we are working hard to take the necessary steps towards a more sustainable business and future.  

In 2021, we launched our first (and certainly not the last) net-zero restaurant. Watch this video to find out more about our new, ground-breaking store!

Working here

What are the pay rates at McDonald’s?

Our pay rates differ from role to role, but we always ensure that these rates remain competitive.

Every team member, including our hourly-paid workers, earn above the national minimum wage. Alongside the competitive pay, we offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

For more information, please refer to the individual vacancy.

How often do I get paid?

This can vary depending on whether you work in a franchised or company owned restaurant. Typically, it can be every 2 or 4 weeks for hourly paid employees, and monthly for employees on a dedicated salary.

What type of shifts will I be doing and how many?

The hours our restaurants are open for ranges from location to location, but over half of our restaurants are open 24 hours a day. Most shifts are scheduled to suit you, but also must take account working time legislation and our business needs.

What should I wear to work?

Just one of the benefits of working at McDonald’s is that you don’t have to worry about what to wear to work, we will supply you with a uniform.

Does McDonald’s promote its employees?

Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.

TEST question - IE only

Professionally transition goal-oriented catalysts for change before standards compliant leadership. Efficiently foster enterprise-wide scenarios before effective methods of empowerment. Enthusiastically leverage existing multimedia based sources via intermandated results. Proactively architect world-class experiences without B2C technology. Dynamically engineer cross-unit processes with interdependent strategic theme areas.

Competently evolve bricks-and-clicks convergence with revolutionary e-tailers. Assertively optimize user-centric metrics and multifunctional bandwidth. Dramatically facilitate installed base imperatives vis-a-vis pandemic bandwidth. Proactively enhance interoperable testing procedures rather than progressive sources. Energistically brand top-line meta-services after client-based internal or "organic" sources.

Progressively productivate inexpensive applications with scalable networks. Proactively.

TEST question - BOTH (selected)

Professionally transition goal-oriented catalysts for change before standards compliant leadership. Efficiently foster enterprise-wide scenarios before effective methods of empowerment. Enthusiastically leverage existing multimedia based sources via intermandated results. Proactively architect world-class experiences without B2C technology. Dynamically engineer cross-unit processes with interdependent strategic theme areas.

Competently evolve bricks-and-clicks convergence with revolutionary e-tailers. Assertively optimize user-centric metrics and multifunctional bandwidth. Dramatically facilitate installed base imperatives vis-a-vis pandemic bandwidth. Proactively enhance interoperable testing procedures rather than progressive sources. Energistically brand top-line meta-services after client-based internal or "organic" sources.

Progressively productivate inexpensive applications with scalable networks. Proactively.

TEST question - BOTH (unselected)

Professionally transition goal-oriented catalysts for change before standards compliant leadership. Efficiently foster enterprise-wide scenarios before effective methods of empowerment. Enthusiastically leverage existing multimedia based sources via intermandated results. Proactively architect world-class experiences without B2C technology. Dynamically engineer cross-unit processes with interdependent strategic theme areas.

Competently evolve bricks-and-clicks convergence with revolutionary e-tailers. Assertively optimize user-centric metrics and multifunctional bandwidth. Dramatically facilitate installed base imperatives vis-a-vis pandemic bandwidth. Proactively enhance interoperable testing procedures rather than progressive sources. Energistically brand top-line meta-services after client-based internal or "organic" sources.

Progressively productivate inexpensive applications with scalable networks. Proactively.

General

Applying

How do I apply for a vacancy at McDonald’s?

Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role suited to you, then complete an online application form.

How old do you need to be to work at McDonald’s?

You must be of school-leaving age (except for Student Work Experience opportunities). If you’re not sure on what this means, you can use the age checker in the eligibility section of our application form.

Is your online application process secure?

Yes. Privacy is important, so we make sure all personal information you provide is completely protected from unauthorised use.

Can I apply for more than one vacancy?

Yes. You can apply for as many vacancies, in as many locations as you wish! However, we’ll only consider one of your applications at a time, so be sure to think carefully about what role(s) you do apply for and where you wish to work.

How long will it take to apply online?

Our application process is almost as fast as our food. It should only take between 3-6 minutes to complete the online application. The specific time frame will differ depending on the role you are applying for.

Why is my local restaurant not showing any vacancies?

All of our restaurants advertise their vacancies right there on our website, so if there aren't any listed this means they’re not currently hiring.

What does ‘franchised restaurant’ mean in a job listing?

A franchised restaurant is a restaurant operated by a local businessperson trading under the McDonald's name. Currently over 88% of our restaurants in the UK are franchised, but from a customer point of view, there's no noticeable difference. For employees however, there will be differences between a company and a franchised restaurant. For instance, those working in franchised restaurants will be employed by the franchises themselves. Any further differences that you’ll need to know will be listed in the individual job details. 

Where can I go to get support with completing applications and interview tips?

Wherever you are in your career, interview tips and application tricks are always helpful. So, for support on how to build your employability skills, head to the #GetJobReady site for great tips and advice. https://www.youthemployment.org.uk/get-job-ready/ 

If I’m not successful, can I apply again?

Yes, you can apply again, but ensure you make a new application.

Early careers

Food and Farming Careers

What are the entry requirements?

You must be at least 18 years of age and legally allowed to work in the UK  

How long is the programme?

12 months.

What team will I be part of?

You’ll be a key member of our Agriculture team, and spend your time with an industry leading McDonald’s supplier and progressive farmer.

How long will I spend on each section of the placement?

On Farm Experience: Six months 

Supply Chain Experience: Five months 

McDonald’s Head Office: One month 

Which suppliers could I be working with?

You will have mentorship from a farmer who supplies McDonald’s with Beef, Chicken, Potatoes, Pork, Dairy and/or Eggs (opportunities will be with Cargill, Noble Foods, Moy Park and many others).

Finance Graduate Scheme

What qualifications will I receive?

You’ll earn a fully-funded accounting qualification through an apprenticeship with Kaplan on their ACA, ACCA, or CIMA courses.

How long is the programme?

Rotational 3-year scheme.

What are the entry requirements?

At least 3 B’s (or equivalent UCAS Points) at A-Level.

What team will I be a part of?

You’ll rotate through roles within the Global Business Services (GBS) Finance Team and then move to Head Office to complete your training.

Which areas can I get experience in?

The experience you gain will span:

·       Global Business Services (GBS) – Accounting & Finance

·       Operations Finance

·       Strategic Finance

·       Financial Reporting & Controls

·       Financial Planning & Analysis

·       Real Estate Finance

Where will I be based?

For the first year, you’ll work with the GBS Finance team who are based in Sutton Coldfield (near Birmingham). You’ll then move to our Head Office in East Finchley, North London for the remaining 2 years.

Head office

General

How do I apply for a vacancy at McDonald’s head office?

Either click on the 'Job search' page or the ‘Job search’ button on the page of the vacancy you’re interested in. Then select the role that suits you, and complete an online application form.

How long does the recruitment process take?

The recruitment process differs from role to role, but we will always aim to contact you within 3 – 7 days of receiving your application. If we think you’re the perfect fit, we’ll invite you to a competency-based interview, then onto a second interview with an associated task to complete or present. If all goes well after those three rounds, you’ll receive an offer from us to join our Head Office Team.

How many days holiday do I get?

All full-time members of the Head Office team get 28 days paid holiday as well as bank holidays on top. For part-time workers, holiday will be determined on a pro-rata basis.  

What do I wear in the office?

Our Head Office workers typically wear smart/casual clothing when in the office. We want you to feel comfortable.

What are the pay rates at McDonald’s?

Our pay rates differ from role to role, but we always ensure that these rates remain competitive. Alongside this, we also offer a wide range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

For more information, please refer to the individual vacancy.

I want my pronouns to be known if I get this role, is this possible?

Yes. When you work in Head Office, you’ll receive a company email address and will easily be able to include your desired pronouns in the signature.