Business Strategy & Insight
The Business Strategy and Insight team is McDonald’s connection to our customers. Here, we provide valuable insight that helps grow sales and customer satisfaction.
We protect and elevate the iconic McDonald's brand by strengthening engagement and trust through everything from campaigns, local media, promotions, social media and global press releases.
The Customer Services Team centres around listening and providing solutions for our customers. We represent our customers by being their voice across the business and work to rebuild their trust in the brand.
The Development team is made up of three key areas: Acquisition, Construction and Estates Management.
Finance & Payroll
Using the power of data collection, analysis, and new processes, we support all other departments in areas of Finance on business initiatives and projects.
Global Business Services (Finance)
Our ambition is to deliver incremental value over and above traditional cost reduction by driving better business outcomes.
Whether we're giving legal advice, helping colleagues understand risk, negotiating contracts or beyond, we're here to help make McDonald's as successful as possible.
The McDonald's ambition relies on marketing, which is why we always invest in it.
Food & Innovation
With customers at the heart of what we do, we design new and delicious products for our restaurants.
We’re a people-first business and we're committed to creating a friendly culture for everyone by ensuring employees feel supported throughout their journey.
Restaurant Solutions Group
The Restaurant Solutions Group (RSG) are focused on delivering a great customer experience whilst removing complexity for our restaurant teams.
From farm to customer, we lead the advancement of food safety, and we deploy processes to anticipate risk.
Always evolving to meet a changing world, we’re doubling down on tech so customers can enjoy a fast and easy experience.
We are responsible for supporting the successful delivery of our biggest and most exciting strategic projects across the UK&I business.
Why work here
We're always evolving to meet a changing world, and our core values and commitment to them define who we are and guide everything we do.
What we offer
Flexible working hours to support balanced life and work together. Feel supported together. Develop new skills and experiences together.
Answering your frequently asked questions on our application process, our roles, and what it's like to work at McDonald's.